Here at Chow Bella we pride ourselves on excellent customer service as well as beautiful products. We send out TrustPilot invitations for reviews to every single customer.

A few recent examples are below but please do check us out on TrustPilot if you'd like to read more! We have a 5* customer service rating based on over 1200 reviews.

13 hours ago

I love the design

I love the design , the choice of colours and the perfect finish. Such a high quality product. I couldn’t be happier with Penny’s bowl I’m So so pleased. Thank you.


 2 days ago

Beautiful bowls, excellent customer service

This is the second time I have bought from Chow Bella and I remain as pleased with my purchases now as I was the first time round. The bespoke bowls I ordered are absolutely beautiful and of the highest quality. Even my dog agrees - she normally prefers to only drink water from muddy puddles, but has been spotted several times drinking from her new water bowl! The customer service provided was also excellent, with regular updates about when I could expect to receive my items. I particularly appreciated that Claire contacted me personally to suggest that she make two of the bowls slightly smaller than the standard size because my dog is between a small and medium-sized breed. I also ordered a bowl for my parents' dog and they all love it, too.
 5 days ago
Wowzers what a lovely set of bowls!
Wowzers what a lovely set of bowls!! Didn’t expect them to be as gorgeous as they are!
 1 week ago

Fabulous service x Product arrived in…

Fabulous service x Product arrived in plenty of time x The bowls are stylish and exactly as described x Communication quick and faultless x Cannot recommend highly enough x Thank you x


  28 Dec 2021

Would highly recommend!

Ordered a personalised dog bowl and treat jar before Christmas. Communication from Claire was amazing. I needed to know the exact diameter of the bowl for a custom stand I was trying to order elsewhere. She was so helpful that she messaged me the exact diameter once the bowl had been in the kiln. When the bowl and treat jar arrived they did not disappoint! They look absolutely amazing and the bowl fitted in the stand perfectly! I LOVE these and will definitely be placing more orders in the future!



 Dec '21
Although two bowls can be quite pricey compared to pet store bowls, they are absolutely worth every penny. The design and shape is so much better than the generic spaniel bowls found on the market at the moment and stops my spaniels ears from dropping into his bowl regardless of the angle. I always found with previous spaniel bowls his head was a little too small and we still got wet tips to his ears! Can’t fault the design and the quality is amazing.

Photo of Cocker Spaniel Bowl from H Mitchell